Dos Santos Amador V, Medeiros R. The Voice of the Customer: Perception of Service Quality at a Bank Branch in Paragominas-PA. Repege [Internet]. 2025 Apr. 30 [cited 2026 Nov. 12];8(1):e39123. Available from: https://www.periodicos.ufrn.br/revenspesextgestao/article/view/39123